Cancellation, Returns & Refunds

ShopSphere believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made within 24 hours of placing the order. 

• ShopSphere does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

• In case of receipt of damaged or defective items please report the same to our email : shopsphere909@gmail.com or contact us at : +91 9334351301. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 6-8 days of receipt of the products.

• In case of any Refunds approved by ShopSphere, it’ll take 6-8 days for the refund to be processed to the end customer.